Frequently Asked Questions

How do I locate the " Screening ID Number" on my Invitation?

The Screening ID Number is an eight digit number preceded by two letters, for example "US12345678". This number is the only way that you can register for a particular screening. You must enter it exactly as it appears on the invitation. You can find it directly below the web address on your invitation. Screening ID# is US12345678 Pass ID# is in the bar of the top of this pass

Why can't I login?

There are many possible reasons why you may not be able to log on to your MovieGoer account. The first thing that you should do is make sure that you are using the same email address that you used to create your account. The second issue may be your Privacy Settings. These settings determine which websites are allowed to use cookies and other website programming techniques. MovieView Online does not use cookies, but we do use the Session variable to temporarily store your account information while you are registering for a screening. See the section titled "How do I enable cookies for"

How do I enable cookies for

You may be having a problem using the MovieView Online website if your Privacy Settings are set to High. This is a good standard setting for Internet Explorer, but you will have to allow certain websites to write cookies if you want to use them. Here's how: on the Internet Explorer Status Bar (at the bottom of the window), find the icon that looks like an "eye with a red circle" and double click on it:

The Privacy Report dialog box will appear. Double click on either entry that starts with "".

The Privacy Policy will appear. At the bottom of this dialog box, click the option that says, "Always allow this site to use cookies."

Now that you have made this update, try to login again
You agree to the terms and conditions outlined in this Terms and Conditions of use Agreement (Agreement) with respect to our site (the Site). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, free product samples or freebie offers or services provided by or listed on the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and at any frequency without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

You must RSVP for everyone attending and present the supplied invitation when you arrive.

Seating is not guaranteed and you may be turned away at the sole discretion of Nielsen and its participating clients. If turned away, we may offer you an alternative complimentary screening at the same location at our discretion.

No one in the entertainment industry or media is allowed to attend and we ask that you honor this restriction. This is a private consumer research event.

No one will be admitted who appears to be intoxicated, under the influence of drugs, improperly dressed or indigent. Anyone creating a disturbance or interfering with the enjoyment of other audience members will be removed.

You may not bring recording devices of any kind (audio or video including cell phones) into the auditorium. By attending you consent to a physical search of your belongings and person. Please assist us by leaving all handbags and cell phones in your vehicle. If you must bring a non-camera enabled cell phone in to the auditorium please silence the device.

A security staff will be monitoring the auditorium for un-authorized recording during the screening. Any attempt to use a recording device during the event will result in your immediate removal from the theater by security, forfeiture of your recording device and potential civil and criminal prosecution.

As an audience member at this screening you may also be part of an authorized recording of the event. This recording is for both security and research purposes. By your presence you give unqualified consent to the production, its agents and licensees to use the recording of your person and appearance and your reactions for its review in any manner in connection with the purpose of this recruited screening. If you wish to avoid the possibility of being recorded and or filmed, please do not attend this screening.

Effective Date: 12/12/2013


Nielsen is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy covers the collection and use of information for this website, (this “Site” or “we”). By using this Site, you agree to the terms and conditions of this Privacy Policy.


Nielsen (NYSE: NLSN) is a global information and measurement company with leading market positions in marketing and consumer information, television and other media measurement, online intelligence, mobile measurement, and related assets. The company has a presence in approximately 100 countries, with headquarters in New York, USA. For more information please visit


Information you give us. When you voluntarily register and submit any feedback related to this Site, we may ask you for your personally identifying information like your name, email address, and telephone number. You also provide us with demographic information such as age, gender, household income, and ethnicity. We may also ask you to provide other information in connection with your request, such as your preferred means of communication, as well as other information.

Information from your use of this Site. We may automatically receive information when you visit our site. This includes technical information such as your Internet Protocol (IP) address, the type of browser you are using, the date and time of your visit, and the web page you have visited immediately prior to visiting this Site, and other anonymous data involving your use of our websites. Cookies, pixel tags, web beacons, clear GIFs or other similar technologies may be used in connection with some Site pages and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of our communications and compile statistics about Site usage and response rates.

Click here to learn how Nielsen responds to Do-Not-Track signals.


We may use the information we collect in the following ways:


Cookies allow a web server to transfer data to a computer for recordkeeping and other purposes. Both session and persistent cookies may be used in connection with the Site. These cookies may be used for security purposes, to facilitate navigation, to display information more effectively, and to better serve you with more tailored information, as well as for online measurement purposes. We may also use cookies to gather statistical information about the usage of the Site in order to continually improve the design and functionality, to understand how users use the Site, and to assist us with resolving questions regarding the Site.

We use Google Analytics to help us analyze how visitors use the Site. Among other things, Google Analytics uses cookies to collect information about the number of visitors to the Site, the webpage that referred visitors to the Site, and the pages that visitors view within the Site. The Google Analytics cookie remains on your computer after you close your browser; this type of cookie is known as a “persistent” cookie.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. Some features of the Site may not work properly if you decline the use of cookies. To learn more about cookies, please visit located outside the Site. To opt out of being tracked by Google Analytics across all websites, visit located outside the Site.


We may disclose your information:


You can view the information in your profile at any time. Please contact us if at any time you would like to edit or update your personal information, or ask to stop your participation in future screenings and research.

If you do not want to receive electronic newsletters, marketing communications, and other communications related to other panels, products or services offered by us, you can click on the “unsubscribe” link available in each email and request to be removed from our email marketing database.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we will not be able to remove your personal information from the databases of our affiliates with whom it has already been shared. Please also note that if you do unsubscribe of receiving marketing-related messages from us, we may still send you important administrative messages as part of your ongoing participation in survey or panels, or use of our products or services.


This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which this Site contains a link. The inclusion of a link on the Site does not imply endorsement of the linked site by us or by our affiliates.


We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law. Your information may be stored in the United States or elsewhere but in any event will be stored using administrative, managerial and technical measures to protect its confidentiality. Please remember that storage and communication of personal data cannot always be one-hundred percent secure.


The Site is not intended for children under the age of thirteen (13), and we request that children not provide personal information through the Site. If we become aware that we have collected personal information from a child under the age of 13, we will delete that information from our records.


We may change this Privacy Policy from time to time. Please take a look at the “Effective Date” at the top of this page to see when this Privacy Policy was last revised. If we were to make a material change (the kind of change to the way we use your data that might make you reconsider using the Site) in the way we collect or use your data, we will post a revised Privacy Policy at least thirty (30) days prior to its implementation. Any non-material changes will become effective when we post the revised Privacy Policy on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy.


If you have any questions about this Privacy Policy, please email or call us at 877-862-3456.